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Outdoor Clothing & Equipment Experts in Canada Since 1997
Online Support: 1-866-886-7456
Contact Store: 604-875-6767

ECO Outdoor Sports

Shipping from Eco Outdoor Sports

 shipping

At Eco Outdoor Sports we do our best to offer the most accurate shipping costs to orders in Canada. Please understand that we live in a very large country and shipping charges can vary greatly. Therefore a number of items and regions do not qualify for free shipping. We will continue to do our best to offer you the best products with a timely service.

 

Shipping on orders of $100 or more is free for regularly priced apparel items to most of major urban centres in Canada. Free shipping does not apply on footwear and oversize items, including technical / multi-day backpacks, tents, sleeping bags and travel luggage. Shipping charges may apply to some remote regions in Canada, including the far north and communities outside major cities.

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 Eco Outdoor Sports - Shipping Information

 Eco Outdoor Sports uses Canada Post when shipping products.

 Our standard shipping is Canada Post Regular/Expedited. Shipping upgrades will be shipped using Canada Post Xpresspost and Priority Post. Please not that these are only shipping standards; estimated delivery times are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.

 We will provide tracking numbers for items shipped by us. Please note that it can take a few days to get tracking information for some items being shipped from our Ontario warehouse.

 Please contact us directly if you have special shipping needs or would like to arrange for courier service or international shipping. Please note The North Face products cannot be shipped to the US as part of our retail license agreement.  Eco Outdoor Sports standard shipping rates do not apply. We will make an effort to ship in the most economical package possible.

 Rates 

 • Shipping on orders of less than $99 is a flat $9.95 in Canada.

• Canada Post Xpresspost shipping standard is available for an additional $19.

• Canada Post Priority Post shipping standard is available for an additional $39.

• Please note that these are only shipping standards, estimated delivery times are not guaranteed.

• Additional charges may apply on oversize items and purchases destined for remote postal codes. You may be contacted by Eco Outdoor Sports regarding additional charges.

 

In Store Pick-Up 

 Residents of Vancouver can opt for in-store pickups free of shipping charges.

 To select in-store pickups, proceed through the shipping process. Customers select in-store pickups when they arrive at the shopping cart. The pickup option will appear when you select “Get a Quote” in the Shipping, Tax and Store Pickup box.

 Please select your item or items and add them to your cart. Proceed to your cart.

 Once you have arrived at the shopping cart page hit the “Get a Quote” button in the Shipping, Tax and Store Pickup box and select Store pick-up and press Continue.

 Please fill your Billing information on this page and press Continue.

 On the shipping page you will be asked to use your billing information again for security verification then press Continue to check your total and finalize your sale.

 We will inform you by email once your items are available for in-store pickup.  Please be aware that some items do have to come from our warehouse in Ontario will take approximately 1 week to arrive at our Vancouver location.

 We will notify you by email as soon as your items are ready for you to pick up.

 We look forward to serving you.

 

Shipping From Eco Outdoor Sports

Please be aware that shipping via Canada Post does not guarantee arrival by the estimated delivery time. Express Post and Regular/Expedited post are simply standards of service offered by Canada Post. 

Eco Outdoor Sports does not use courier services for delivery. Customers wanting courier service should contact our customer service department. Customers will have to arrange for their own pick-ups and payments to couriers.

OVERSIZE AND INTERNATIONAL SHIPPING RATES AND OPTIONS

Shipping on orders over $100 is Free, except for oversize items listed below

When ordering tents, oversize backpacks or sleeping bags, additional shipping as below:

Tents

 

Order Item

Regular Post

Express 3-5 business days

Pick up

1-3 persons tent

$14.00

$30.00

Free

4+ persons and Family camping

$24.00

$63.00

Free

Sleeping Bags

Order Item

Regular Post

Express 3-5 business days

Pick up

1-2/3-4 seasons

$12.00

$25.00

Free

Oversize Backpacks

Order Item

Regular Post

Express 3-5 business days

Pick up

Oversize Backpacks

$12.00

$25.00

Free

USA shipping

Order Total

Ground

 

$0-$1,000.00

$19.00

 

over 1,000.01

Email or Call

 

 

All orders to the USA are shipped by regular ground shipping. Orders shipped to the USA are not subject to Canadian taxes. All orders pass through customs and might be subject to import duties, taxes, and custom processing fees. Recipients are responsible for paying such fees.

Note: We do not ship The North Face products into the United States.

International Shipping

Order Item

Regular Post

Express Options/Air Freight

Regular Items - Regular Price

$45.00

Email or Call

International Shipping - Oversize Items

Order Item

Regular Post

Express 3-5 business days

Luggage/Large Packs/Tents

$90.00

Email or Call

 

*International orders may be subject to Custom taxes and fees. Shipping may also take 2-3 months in some cases, as it our standard is to use surface shipping.

*Oversized Items - In some cases, the item ordered is much larger or heavier than our 'oversized' category accounts for. The amount calculated at checkout should be considered correct if different from this chart.

Please note that certain products or orders are too large, too fragile or too heavy to be shipped through the postal system. We will inform you if your order requires extra freight.

*Remote of Rural locations
The cost of shipping to remote or rural locations around Canada is often higher than the standard shipping fee. If there is a large difference between the cost of shipping and the shipping price paid, you will be contacted regarding the difference.

On multiple item orders we will do our best to condense your freight to reduce shipping charges. We will inform you if we are able to reduce your freight charge and credit you the difference. 

Please 
contact us if you require more information on rates and delivery options.