At Eco Outdoor Sports we do our best to offer the most accurate shipping costs to orders in Canada to ensure that you get your new gear as quickly and efficiently as possible. Therefore we offer a few options when you place an order with us:
- Standard shipping (6-9 business days) is FREE! For orders over $100*. Otherwise it’s $9.95.
- Express shipping (3-5 business days) is available for $19.95.
- Priority shipping (1-3 business days) is available for $39.95.
- Free In Store Pick-Up - Residents of Vancouver can opt for a free in-store pickup at our store.
These options will appear at the checkout for all orders within Canada.
Note: These are only shipping standards, estimated delivery times are not guaranteed. These are simply standards of service offered by our shipping provider. Additional charges may apply on oversize items and purchases destined for remote postal codes. You may be contacted by Eco Outdoor Sports regarding additional charges.
*Shipping on orders of $100 or more is free for regularly priced apparel items to most of major urban centres in Canada. Free shipping does not apply on sale items, footwear and oversize items, including technical/multi-day backpacks, tents, sleeping bags and travel luggage. Shipping charges may apply to some remote regions in Canada, including the far north and communities outside major cities.
For all orders we use Canada Post when shipping products. We will provide tracking numbers for items shipped by us. Please note that it can take a few days to get tracking information for some items being shipped from our Ontario warehouse.
Please contact us directly if you have special shipping needs or would like to arrange for courier service. Customers wanting courier service should contact our customer service department. Customers will have to arrange for their own pick-ups and payments to couriers.
We do provide limited international shipping. Please note The North Face products cannot be shipped to the US as part of our retail license agreement. For International orders, Eco Outdoor Sports standard shipping rates do not apply.
International orders may be subject to Custom taxes and fees. Shipping may also take 2-3 months in some cases, as it our standard is to use surface shipping. Please contact us with regards to International shipping.
OVER-SIZED ITEMS/REMOTE AREAS
Cost of shipping to remote or rural locations around Canada is often higher than the standard shipping fee. If there is a large difference between the cost of shipping and the shipping price paid, you will be contacted regarding the difference. Please understand that we live in a very large country and shipping charges can vary greatly. Therefore a number of items and regions do not qualify for free shipping. We will continue to do our best to offer you the best products with a timely service.
|PROVINCE||Regular Shipping ($)||Express Shipping ($)||Priority Shipping ($)||Over-sized items* Regular Shipping ($)||Over-sized items* Express Shipping ($)|
|Most of Canada||9.95||19.95||39.95||14.95||28.95|
|Remote areas and provinces||28.95||48.95||68.95||32.95||64.95|
*Over-sized items include Tents, Luggage, over-sized backpacks and sleeping bags.
Please note that certain products or orders are too large, too fragile or too heavy to be shipped through the postal system. We will inform you if your order requires extra freight.
Please contact us if you require more information on rates and delivery options.